A two-day conference on the theme “India, processing office for the world”, organised by ICFAI Business School, concluded here Saturday.

P.H. Manoirs, IT Secretary-General, and K. Padmakumar, DIG of police, inter alia, at the meeting. The conference focused on topics such as “Man of making technology, ‘` benchmarking of customers, “a change of behaviour in a BPO organization’` career at BPO “,” IT and technology Enabler , ‘ `The acquisition of talent supply and demand do not match” and “operational aspects of outsourcing.

The conference was organized in the context of the rapid growth of the BPO segment. The ITES-BPO sector of the active population 106500 people during the period 2000-2002, which is expected to employ 1.2 million Indians in 2008. The BPO sector needs candidates from areas such as finance, technology and biotechnology.

The industry is facing abrasion. It is the lack of qualified personnel. Companies active in the world are focused on reducing costs, selling off investments and IT outsourcing certain processes that allow them to focus on core competencies.