Singapore-based Contact Center consulting firm Omni Touch announced Friday the start of its activities in India.

The company had in the Indian market earlier this year by setting up an office in New Delhi, a company release said.

Omni Touch, which is affiliated to several world organizations such as the International Customer Management Institute (ICMI) and the Call Center Industry Advisory Council, provides access to benefits worldwide standard for implementation at the local level.

He finished the examination of India one of the main centres of contact as Convergys, Scope International Avaya Global Connect, HDFC, IDEA Cellular and Bharti Tele-ventures, he said.

“India is an excellent market position, which with its customers worldwide. However, the key to expirience excellent services and customers are still weak … the need for training and consultancy specializing in the organization, contacts Centre sector, with solutions very clearly on Friday Omni Touch South Asia director Mahesh PUNIA said.

The company is confident in creating a strong pillar in the sub-continent in the coming months, he said

Singapore-based Contact Center consulting firm Omni Touch today announced the launch of its activities in India.

The company had in the Indian market earlier this year by setting up an office in New Delhi, a company release said.

Omni Touch, which is affiliated to several world organizations such as the International Customer Management Institute (ICMI) and the Call Center Industry Advisory Council, provides access to benefits worldwide standard for implementation at the local level.

He finished the examination of India one of the main centres of contact as Convergys, Scope International Avaya Global Connect, HDFC, IDEA Cellular and Bharti Tele-ventures, he said.

“India is an excellent market position, which with its customers worldwide. However, the key to expirience excellent services and clients are still low … The need for training and consultancy specializing in the organization, contacts Centre sector, with solutions is now very clearly, “Omni Touch South Asia director Mahesh PUNIA said.

The company is confident in creating a strong pillar in the sub-continent in the coming months, he said.

In response to the growing demand for its services in the United Kingdom, TATA Interactive Systems (TIS), which is one of the greatest teams `s design and development of software built E-Learning Solutions, has announced its figure Business moreover, with the strength of the two directors.

Jyotsana (JO) Aggarwal - former head of TIS function, which is based in Bombay - now TIS UK’s Account Director competence with clients in the areas of financial services, insurance, pharmaceutical industry, supply and health care.

Your colleague, Pankaj Jathar - as early TIS to Bombay - is now on finding TIS clients in the telecommunications industry.

Sanjaya Sharma, TIS’s Chief Executive, comments:

“TIS is now a true global player in the market for individual quality of construction E-learning programs - both within the enterprise and education markets. We have seen strong growth in the UK market during the last 12 months and have a number of new customers on the map, but especially in the field of financial services, aviation and space. ”

After Sambit Mohapatra, director of TIS in Britain:

“The growing demand for TIS’s Custom e-Learning programs built in collaboration with the company during the last` s move to market generic e-learning, it means that the company “turnover in the UK Britain is twice in the year ahead. Of course, given our market position has significantly strengthened our Sales Force UK has been under pressure for more customers.

“The addition of Jo and Pankaj our team distribution in Britain should not only help us to achieve our objectives, but also for maintaining high standards of customer, we have set ourselves.

“TIS attaches great importance to close cooperation with clients to help them help them achieve their learning objectives and expectations of customers, where e-learning is concerned,” he added. “It is also very committed to work to be recognized at the international level, whatever certified, high quality management process to ensure that projects are on time,” specifications “and the budget.

“In addition, our customers tell us they have both registered money from their training and budget exceeded their goals of e-learning programmes, for which we contributed,” he said.

Varca (GOA), Sept. 2 (PTI): Air India is the future of its merger with India for the entire group ‘largest airlines in Asia, “said a senior official today.

“We are waiting for the green light to the merger, strengthening our market position,” Air India’s Chairman and Managing Director (cmd) Thulsidas Vasudevan, said PTI.

Thulsidas was here for a conference on “logistics”, organized by the Institute of Management Goa in south Goa.

“Open-Sky policy on the challenges and opportunities as the airlines. All airlines face stiff competition,” said Thulasidas.

Air India plans to continue to consolidate its global market position vis-à-vis the open skies policy global alliances with other players, “said CMD.

“On the cargo sector Indian government took the open air in 1990, while passengers on their next now. Technically, India open sky policy with us, while the rest, it is a liberal agreement” , Said Thulasidas.

Recalling that Air India “transformed,” said Thulasidas air, the more muscle induction of 68 new state-of-the-art aircraft in its fleet at a glance.

“They are from the beginning next November and the addition of three to four years,” the CMD, Air India said.

He said the new fleet would be the best in the world and at par with international airlines

Varca (Goa), Sept. 2 (PTI) Air India is the future of the merger with the Indian authorities for the entire group of “largest airlines in Asia,” said a senior official here today.

“We look forward to the green light for the merger, to a further strengthening of our market position,” Air India’s Chairman and Managing Direct (CMD) or Thulsidas Vasudevan, PTI said.

Thulsidas attended a conference on “logistics”, organized by the Institute for the Management of Goa in the south of Goa.

“Open Sky policies and also on the opportunities and challenges for the airlines. All airlines face stiff competition,” said Thulasidas.

Air India intends to continue to consolidate its position in the global market vis-à-vis the open skies policy global alliances with other players, “said the CMD.

“In the area of air cargo Indian government has taken outdoors in 1990, while for passengers of their future now. Technically, India has the political opencast only with us, while the rest is a liberal agreement, “said Thulasidas.

Recalling that Air India, “transformed,” said Thulasidas airlines is even more muscle induction of 68 new state-of-the-art aircraft in its fleet at a glance.

“They are from the beginning of November and to come, is to be added for the next three or four years,” said Air India CMD.

He said the new fleet would be the best in the world and the nominal value of all international airlines.

NEW DELHI: National-level institutions, including the Indian Institute of Technology (IITs), Indian Institute of Management (IIMs), National Institute of Design (NIDs), and the National Institute of Fashion Technology (NIFT), and would be soon responsibility for the improvement of the India Brand Equity in world markets.

The Ministry of Trade is expected that these national institutes of excellence for reporting under the Market Access Initiative (MAI), the system so that the resources are available for exploration, the globalization of markets, development state-of-the-art - And the promotion of products in the country of Bravery in the art of education.

The ministry has prepared a draft amendment to respect MAY Cabinet, place it before the Cabinet Committee on Economic Affairs of registration after receiving the views of other ministries.

Speaking to ET, the officials of the Ministries of Commerce, said the main idea behind the change was to promote research and an improvement in the evolution of products. The IITs were abgeseilt and for a better control of engineering products.

“We recognized that we needed to improve our market position, improving access, not only globally prospecting for new markets, but also improving the quality of our products. MAY Enhancing our system is to ensure that the two factors taken together, “said an official.

The amendments were proposed, as AMI - began in September’01 - has emerged as one of the schemes of the Ministry draws Commerce. Much of the R 552crore corpus for the Tenth Plan period broke.

As in the proposed changes MAY Indian missions abroad, insist on changes were also free for a promotion within the framework of the MAI as well as institutes of national importance.

Apart from the Ministry of Trade has also proposed, as part of the system of Rs 1 crore in this lach Rs 50 for eligible applicants. The additional funds would be available for each market and product per year.

The cabinet also noted an increase in aid at the opening of the exhibition and warehouses abroad to 75%, 50% and 25% of the lease / rental at the first, second and third year, respectively 75%, 50% and 33%.

Further support from more than 25% of rental rates for a period of three years was also proposed that applicants for open Multi-product showrooms abroad. That would lead to a ceiling of Rs 5 lach. The system would also allow the brand in India by organizing festivals of commerce, including “Made in India”.

Among the proposed changes in May, exporters would also be the capital, increase productivity and implementing upgradation and improvement identified certain product categories.

Technical support will also be extended for packaging and respect for the law and compliance statements by the country buyers. The ministry suggested that the funds could be released MAY, specific studies by professional organizations.