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BPO firm ropes in IIM Lucknow for management tips

Leading business process outsourcing (BPO) firm Genpact has roped in professors from the Indian Institute of Management (IIM) Lucknow to give its employees lessons in management skills and improving productivity.

Through electronically enabled interactive sessions, workers at Genpact’s operation hubs in Delhi, Gurgaon, Hyderabad, Kolkata and Jaipur will learn the finer nuances of management, soft skills and strategic planning from senior professors of the business school.

This is an e-certificate programme in general management (e-CPGM) and there are 119 participants, most of whom have worked for one to three years.

“The objective of this programme is to develop managerial capabilities among people who are at the early stages of their career to enable them to effectively undertake managerial responsibilities,” said Ajay Singh, course director of IIM Lucknow.

The programme is divided into 12 modules. Keeping in mind the requirements of the industry, the modules are designed to create managerial and leadership competence among the professionals. There are 120 hours of e-enabled interactive sessions.

Singh said the programme was being run from IIM Lucknow’s Noida campus, which was being developed as a centre of excellence in the area of executive education.

The India headquartered Genpact operates service delivery centres in India, China, Hungary, Mexico, the Philippines, the Netherlands, Romania, Spain and the US.

IIM-C Faculty companies pay cut, the weight of options.

Kolkata, April 8. Faculty members of the Indian Institute of Management, Calcutta (IIM-C) are companies in their opposition to the Union Human Resource Development Ministry’s move to reduce taxes.

Prof. Asish K. Bhattacharyya, Dean (planning and management) of IIM-C and spokesperson of the Faculty, told Business Line, the Faculty of the opinion that the tax was cut under the autonomy of the Institute, which is registered by the association as a body independent, and not a hotel.

Professor Bhattacharyya said that there is an option of the Faculty, have resorted to legal measures. “We are considering all options. The judicial process is not a privileged, but we are obliged for such a measure as a major group of IIM-C,” he says. ”

“We also ask, Mr YC Deveshwar, president of the Governing Council on its draft resolution on reducing fees. IIM-C Faculty strongly believes that the Department of command on the subject was not a” mandatory “At the Institute. Approval for the new session at the IIM-C would begin in late May or early April.

Mr. Deveshwar, it is scheduled for April 16 Faculty.

In addition, the Supreme Court today directed all six IIMS to submit their comments on the issue of reducing costs by 16 April. The summit also court fixed the hearing of the public interest litigation on the subject, the same day. IIM-C response to the Supreme Court directive on the fee reduction would be completed early next week, according to the Institute of sources.

Prof. Bhattacharyya said: “We are discovering, through legal formalities, if we ever move the court”.

Regarding the issue of autonomy of the Faculty representatives pointed out that the memorandum of freedom of association and rules of IIM-C had clearly stated that “the general superintendence, direction and control over business of society (IIM-C-Gesellschaft) their income and property is vested benefits to the board of directors of the company, which bears the name “Board of Governors.”

The Faculty Council has estimated that the chairman of the Board of Governors, has been specially assigned by which they make, the resolution, Mr. Deveshwar could not as a “compromise” the autonomy of the committee. “The Institute of revenue, academic freedom, decisions concerning the students’ teacher-report and the curricula could not part of the area of the state,” he observed.

Prof. Bhattacharyya also pointed out that the IIM-C Faculty had a position paper of the Government in question to move in a reduction of taxes and the question of autonomy over a month ago, was the distribution to the officers.

Knowledge: India’s greatest asset.

An extension of the knowledge base, more than anything else, strength of will of the Indian economy in the 21 century, as it is a conscious move to a central pillar of the knowledge of the nation’s Development planning.

This was the message that resonate in every conversation in recent weeks with companies and researchers throughout India.

At the opening of the annual summit of partnership, the Confederation of Indian Industry in Kolkata invited donors mid-January, Prime Minister Manmohan Singh announced a plan to establish a Commission of knowledge. His agenda specific to know, but Mr. Singh’s message was loud and clear: the time for Inde’s leap is here.

Economically, India is at its best post-war period. The currency reserves exceed $ 131 billion - sufficient funds for imports rose by nearly two years. And the knowledge base has been too long without continually expanded is a strength.

“Think big, bold feel about our country,” said Singh, his audience, mostly corporate India.

India is on the cutting edge of knowledge, not only before the command of the English language. The level of competence in English, without the benefits of knowledge in many areas, none other than the ability to work for low English Master.

It would not be a nation globally competitive. Japan launched its leap without much spoken English and second in the world of the economy. Thus, China.

India is now better placed than postwar Japan and China. His brain is enormous power and English is an official language by far across the country. The association represents the new generation of specialists in India with their Western counterparts in technological capacity, economy and ingenuity of each platform oratory is rare in developing countries.

It is this combination of brains and language, that India is the main meeting point for the Business Process Outsourcing (BPO), otherwise known as information technology capable of services (IT-ES).

With this advantage, the Indians have the brain bank working more software, keeping accounts and Back-Office, functions for Western groups.

Today, American schoolchildren Santa Barbara after Michigan and Massachusetts are learning math and science online every day by the guardians to rest in places like Kerala, Karnataka, Andhra Pradesh and Tamil Nadu in the South India. The potential of this new service line is so great that “approximately U.S. $ 10 million-$ 12 million to the economy this year.

India, the assets in emerging countries tutoring, “said the president’s career launcher, Satya Narayanan, supra, was on January 16 at national level will be put into circulation daily, The Indian Express, mental strength is its superior in comparison with competitors like the Philippines, Singapore and one in Asia - Pacific countries.

Launcher is a career 10 Online brain, that school in Massachusetts, USA. There is also some 20 years, earns $ 350 per month for a pocket money tutoring online and USA children, as tutors say that the Americans in their own curriculum is never difficult, because “we Indians are intellectually superior.”

These allegations prahlerisch it may seem. But how is beyond try to study, many American and European certificate India brain power by one against competitors in the allocation of work in India demand for high intellectual performance for the recruitment of graduates of Indian universities learning.

“The best of India is comparable to the best in the world,” says Dr. G. Prakash Apte, director of the Indian Institute of Management Bangalore (IIMB), it was found that 200 super-brain of each year.

The support of this thesis, Pawan Kumar, a graduate of the Indian Institute of Technology Kanpur, is now President and Chief Executive Officer of software developer VMoksha Technologies, said that in the years 1980, software, state - US field and was a “person outside India, India was thought likely to produce software.”

We now but the situation has changed, America and the world are in India hit the doors of orders. This country deserves $ 12.5 billion last year, outsourcing services, with an increase of 16.5 billion dollars this year. In addition, Indian people overseas, many of them in key positions of jobs in global companies, pump $ 4 billion-$ 5 billion per year.

India brain Well, Mr. Kumar said, is reflected in the structure of the population and the number of graduates license and other specific qualifications Indian universities and institutes of higher learning.

More than 500 million Indians are under 25 years. About six million of them deserve a bachelor of science, economics or art each year and 400000 others deserve to graduate engineers. Nearly half of these graduates of engineering software specialization.

In addition, 1200 young men and women specializing in the areas of management and technology just over half a dozen institutes of engineering, technology and management, as IIMB, across the country.

B-Schulen suchen globalen Tag für einige extra Glanz

Januar 17 - Kolkata, Indian - International Accreditation zu sein scheint das Stichwort zwischen mehreren Top-B-indischen Schulen. IIM (Ahmedabad), XLRI, Jamshedpur, SP Jain Institute of Management and Research in Mumbai sind und wie die Getriebe bis zum Benchmark sich gegen die Besten der Welt.

Schritt Dieser wird nicht nur weitere Institute der “globalen Ambitionen ausländische und Studenten, sondern wird auch dazu beitragen, binden besser sie mit ihren bekannten internationalen Partnern für das von Anbieten gemeinsamen Programmen von und die Durchführung Studentenaustausch.

In jüngster Zeit IIM-A Bekanntgabe ihrer Entscheidung beantragen die begehrten EQUIS (European Quality Improvement System) Akkreditierung

CAT’s likely to be out of the bag today.

Jan 2 - KOLKATA, India - India’s next batch of aspiring managers are gearing up for the first step towards achieving their goals as the CAT (Common Admission Test) 2006 results are all set to be declared on Tuesday. Of the 180,000-plus students who sat for the exams this year, only some 1500 will finally make it

City blood banks need modern equipment.

Blood Transfusion save millions of lives per year, provided that security of supply can be guaranteed. Unfortunately, the safety of blood and blood components, banks storage leave much to be desired.

More recently, human immunodeficiency virus (HIV) was detected in the blood thalassemic eight children, when they were tested at the School of Tropical Medicine, Kolkata.

The central bank blood in Manicktala found HIV in the blood of another thalassemic five children. Seven children and more with the same passion has been infected with hepatitis C. In all these cases, doctors believe that children have received infected blood during transfusions, the number of thalassemic children, so blood almost twice a month.

Blood transfusion has become one of the diseases most feared forms of contamination. The doctors debt testing and procedure, blood banks of the threat. HIV-Kits, by a majority of blood banks are not enough ensitive for the presence of HIV.

According to doctors, blood banks should begin immediately with the P24-antigen test, as the infection can be detected in blood samples collected in a period of one week after the contraction of the disease. It may however not economically viable government to blood banks.

The Institute of transfusion medicine and blood Immunohaematology IBTI), formerly known as the Central Blood Bank is not capable of introducing P24-test, that the cost of Rs 7000 and polymer chain reaction (PCR ) Test, the best way to detect all types of infections of an astonishing 22000 R sample.

According to the draft National Blood tests for HIV should apply only to laboratories, facilities ELISA. He even hesitate rapid test and use of these centres must be ten per cent of samples to a clinic for the renewal of results.

But most reliable institutions in Calcutta, the School of Tropical Medicine who does not drive ELISA instrument. Neither, he replacement sophisticated machines.

The Institute still too dependent on old machines abroad, were in the sixties. In no other country, these instruments obsolete.

The Blood Transfusion Service in the country is highly decentralized and not of vital resources such as manpower training, infrastructure and adequate financial base. The fragmentation is the management plaguing the blood banking system in the country.

One reason why the blood supply is, is uncertain. The social service organizations tend to organize camps for major events and festivals. Meanwhile, delivery also increases the absorption capacity, but blood cells can not be stockpiled over 35 days. Mistakes storage, there are great opportunities increasingly contaminated blood. The government should take measures to ensure the issuance of permits to all blood banks and gradual occupation of donors.

A Supreme Court, there is in this sense. To ensure that the quality and safety of blood and blood products, well equipped with sufficient infrastructure facilities and personnel necessary. The government should start thinking seriously about the modernisation of blood banks earlier.

The media can also play a role in people more aware that precautionary measures should be taken before the donation and receipt of blood.

In general, it is safe to donate blood, but before the donation, donor countries should ensure that the needle clinics and other materials used must be new and sterile. Before receiving blood, we must check whether HIV, hepatitis B, hepatitis C, VDRL and malaria. Awareness should be among men, so that blood still purchase a license on the organization and preserved blood Pack

KOLKATA IIMT begin training students in Britain, hotels Malay

The International Institute for Management and Technology, Kolkata (IIMT Bengal) has selected 16 students for training a year in hotels in the UK and Malaysia. Employment placements in the second year is a course for its management of the hotel degrees. IIMT Bengal was adopted in 2002 by GGL Hotel and Resort Co Ltd, a subsidiary of Gujarat Ambuja Cement Ltd.

It has a technical cooperation with Carlson Hospitality World Wide of the USA, Edwardian Group of United Kingdom, India and Unitech AG of the International Institute for Management and Technology, Gurgaon (IIMT-Gurgaon). IIMT-Gurgaon IIMT is the first in India. IIMT Bengal has a scientific partnership with Oxford Brookes University of the UK. It is also applying for listing of the All India Council for Technical Education, Ministry of Human Resources Development, Government of India.

Determined to be different

Vineet Mittal, President and MD, Stream International Services, reveals to Priya Jain his determination to follow a different track.

Vineet Mittal

Vineet Mittal is not a man who gives into the stream of things. A successful entrepreneur, the 31-year-old President and Managing Director of Stream International Services, has lived by two beliefs—first, to commit only what you can deliver and secondly, to achieve and constantly improve on expectations.

Born and brought up in North Kolkata, he had a close-knit relationship with his family. He was rebellious and naughty as a child but managed to get things done his way. Though not the brightest student, he was hardworking and focussed. His confidence and persistence has defined his destiny. As children we all dream to be a part of fairytales and the bedtime stories. But the story that Mittal’s father told him shaped him as a human being.

The story was about a child who accompanies his father to a circus. As the duo is half-an-hour early, the father decides to take the child around the circus to look at the circus animals. The boy is moon-struck looking at the giant elephant. But is even more stunned to look at the tiny chain tied around the elephant’s back foot. He rightly asks his father, “Dad this elephant is big enough to break this small chain. Why doesn’t the elephant free himself?” The father replied, “It all depends on this elephant’s social conditioning. This chain is being used to tie this elephant since he was a baby, at that time, when the elephant must tried to break it but he couldn’t because he was not strong enough. Today even after the elephant is grown up he is conditioned to believe that he will be unable to break the chain.”

So Mittal decided never to give up and fight back all challenges. His learning from the family business along with his engineering and management education laid solid ground for his pursuits. After his engineering from the National Institute of Technology (NIT), Mittal entered the Internet business at VSNL, which exposed him to the vast opportunities in the integration of technology and commerce. At VSNL, he was instrumental in planning and execution of India’s largest ISP and international telecom. However, as the trends moved towards the dotcom business, Mittal took a very different path.

“We have a well-established family business, but I wanted to test my potential and was adamant to go forward with my passion. Being from a traditional marwadi family I faced a lot of resistance in the beginning. But they decided to give me a chance. I asked them to give me five years to prove my ability and assured that if I am not successful I will return to join them,” says Mittal. Luckily there was no looking back for him.

He adds, “In the beginning we faced problems due to immaturity in business but we soon learnt to meet up with changing situations. I proved to the society that I have the calibre to achieve what I wish for.”

Offering remote services from a low cost destination was a model that few companies had adopted in the early 2000.

He founded Infowavz India, a business processing outsourcing company, in February 2000, with his best friend Zia Shiekh, who is also his support system.

In April 2004, HIG Capital’s portfolio company, ECE Holdings, merged three industry leaders in the contact centre outsourcing market: Stream International, ECE and Infowavz.

Mittal believes that to be a successful company it is important to focus on people, processes and technology. To streamline the processes of the company, Stream got itself an ISO certification.

He realises the importance of human development, which reflects in the company’s employee training programme, which is based beyond functional work-based tools.

Mittal thinks that learning is successful by doing, not listening. Through visual plays, role-plays and operational learning, Stream’s employee training programme encompasses a “positive life” and work-life balance philosophy that provides them with life-long benefits.

In his opinion, “People are the heart of the organisation while we are just the facilitators, people provide us the revenues.”

He thinks that the employees should know what is expected of them and they should be given the right incentive. He says, “It is important to measure the right matrix. What gets measured gets delivered, and what gets rewarded gets repeated.”

Distribution’s Disruptive Duo.

One day in spring 1999, ITC chairman C. Yogi Deveshwar was closeted with some of its main leaders of the company, VA home in Kolkata. ITC is one of the oldest professional Indian companies it was created in 1910 and Deveshwar, a degree in engineering from the Indian Institute of Technology, New Delhi, one of its main leaders in the world. During 1991, the government has the main (as the filing of ITC) as Chairman and Managing Director of Air India, the national airline of the State, a position he held until in 1994. Since 1996, when he named the head of ITC, Deveshwar relationship management company, comfortable with its single largest shareholder British American Tobacco. And it was constantly thinking about a plan B for a company, a large portion of its revenue comes from cigarettes.

End of wax awareness of the dangers of smoking Deveshwar himself, smoking three years ago, the market shrinks for cigarettes, even in India, and the government plans to ban all cigarette ads. From tobacco, if the government has its way, not even the possibility of sponsoring sports events or teams, which are near the Indian cricket team without a sponsor, in February 2001 with the ITC’s Wills brand, promoter has decided to proactively and move around, he was forced before. In his seven years within the Office, YCD, given that most people know, several script Discoveries plan B: There is a growing burden on businesses and hotels business diversification of information technology, Ready-to-wear clothing and Ready-to-eat foods, goods and confectionery, the man himself said that part Minto, a trademark of his company acquired Currencies March 2002.

The meeting was not with them, but was informed of the company’s International Business Division (IBD). Although his name is not to say that IBD, India is the second largest exporter of agricultural products, including soybeans, wheat, sesame, pepper, shrimp and coffee. In the years 2002-03, the division R 1040 crore contributed to the ICT turnover of Rs 11024 crore India archaic regarding the laws on agriculture (Corporate agriculture, for example, is a no-no) and a heritage of atomistic Enterprise this country makes business more difficult to manage. It is full of inefficiency, distributors and logistics snafus ideal for a radical solution.

The debate was nowhere position, so that Deveshwar proposed an ITC’s brightest young leaders, then still in his thirties that the solution might be an entirely new model for the economy, a program that uses the power of ‘Internet hook and together. The director was S. Sivakumar, now 43, and the Chief Executive of IBD.

It must be related to the history and geography, the Institute of Rural Management, Anand (IRMA, too short) another type of B-school. Anand, after all the countries of the Gujarat Co-operative Milk Marketing Federation (GCMMF), India one of the co-operative. And Irma was Manoirs Verghese, the architect of “Operation Flood, the world’s largest dairy development programme. Not everyone, IRMA ends by groups working for a development institution disorder, but the school has left its mark on most.

Are you as a PhD student at Silver Jubilee College, Kurnool, Sivakumar implored, “a career, that option would be the development and administration.” It was placed to take the exam for India a management service or in an MBA program when he heard of IRMA, and in 1981 he was responsible for managing a campus of 60 hectares is characterized by green meadows, abundant foliage and black - faced monkeys.

Deveshwar’s appealed to short Sivakumar. It was a chance to find a solution, was an equal mix of Yin and Yang; satisfied that the provisions of Rule targets community development and private profit. And yes, he and his team for creating a business model, improving the lot of farmers, businesses closer to them, unnecessary intermediaries and improved efficiency throughout the chain.

Charges threat to the Ministers of Maritime University Bill.

INDIAN costs Münster TR Baalu should be protected by a wall of human Parliament after the introduction of a bill establishing a Maritime University in Tamil Nadu.

The scuffles came, after explaining the Indian Maritime University Bill in the Lok Sabha, India’s under the house.

The bill would increase the National Institute for the Management of the port of Chennai on the status of a national maritime umbrella institution, with three regional universities, Mumbai, Kolkata and Visakhapatnam.

The proposal has come for scathing criticism from left, front, which is an important element of the government led by Congress United Progressive Alliance coalition government.

The leftist parties and the Dravida Munnetra Kazhagam that Mr. Baalu, from almost blows on the floor of the house.

March neck DMK had to be loading and several leaders have formed a human wall around the devastated M. Baalu to protect against the wrath of leftist parties, many of whose members have expired threatening toward the fountain The house in which the minister.

The house has been constantly interrupted by loudspeakers, but this has not prevented the legislation to go.

The proposal of a central lake of the university had originally announced by Finance Minister Palaniappan Chidambaram in his Budget Speech last year that a commission was created, the draft curriculum and work, the financial nitty-gravelly for the construction and the operation of the institution.

Meanwhile officials of the Marine Engineering and Research Institute (meridians) in Kolkata expressed its disappointment regarding the introduction of deadlines.

MBA Tag Clouds