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interactive sessions

BPO firm ropes in IIM Lucknow for management tips

Leading business process outsourcing (BPO) firm Genpact has roped in professors from the Indian Institute of Management (IIM) Lucknow to give its employees lessons in management skills and improving productivity.

Through electronically enabled interactive sessions, workers at Genpact’s operation hubs in Delhi, Gurgaon, Hyderabad, Kolkata and Jaipur will learn the finer nuances of management, soft skills and strategic planning from senior professors of the business school.

This is an e-certificate programme in general management (e-CPGM) and there are 119 participants, most of whom have worked for one to three years.

“The objective of this programme is to develop managerial capabilities among people who are at the early stages of their career to enable them to effectively undertake managerial responsibilities,” said Ajay Singh, course director of IIM Lucknow.

The programme is divided into 12 modules. Keeping in mind the requirements of the industry, the modules are designed to create managerial and leadership competence among the professionals. There are 120 hours of e-enabled interactive sessions.

Singh said the programme was being run from IIM Lucknow’s Noida campus, which was being developed as a centre of excellence in the area of executive education.

The India headquartered Genpact operates service delivery centres in India, China, Hungary, Mexico, the Philippines, the Netherlands, Romania, Spain and the US.

Learn, relearn… or unlearn.

“It is important for people at the middle level to be exposed to broader thinking and to integrate perspective. Mid-career training programmes enable executives to constantly read, reflect and relate.”

It may sound like a platitude, but in today’s business environment what executives need most is the ability to manage change. Faced with the hard realities of globalisation, liberalisation, deregulation, end-user assertiveness and high-paced technology, with hardly any response time, they need to use this skill the most. Learning, relearning, and sometimes, unlearning, are the only three ways to advancement in career paths. Therefore mid-career management education has become imperative.

Says Dr Sudhi Seshadri, Professor, Marketing Area, and Chairperson, Executive Education, Indian Institute of Management, Bangalore, “I have been watching the executive education programmes since 1991 and I find that Indian companies have become increasingly professional in their approach.”

He thinks, now, Indian corporates realise they have to upgrade the skills of their managers for two reasons: a better market share and to retain talent. There is no dearth of supply (trainers, programmes, ideas) or demand (companies, entrepreneurs, government) in this area.

For instance, take IFMR (Institute for Financial Management and Research), Chennai, which takes its manager-trainees through a programme called ‘retooling’. Says IFMR’s Prof G. Balasubramanian, “Such programmes give them an opportunity to reflect on business trends and concepts and their relevance today.”

This, the institution achieves through knowledge sharing, interactive sessions, debates on cost management, behavioural sciences and marketing.

On ‘reskilling’ needs, he says that at a certain stage in their careers, people need to brush up on their fundamentals. “It is important for people at the middle level to be exposed to broader thinking and to integrate perspective. And mid-career training programmes enable executives to constantly read, reflect and relate,” he adds.

The role of organisational motivation can never be overemphasised in today’s dynamic corporate world. Says Latha Ramakrishnan of Laras - Regional Master Licensee, South India for Leadership Management International (LMI), “Mid-career training programmes are relevant now because if you look at competition, it is very easy to match pricing, technology and quality. The only challenge that companies face today is the effectiveness of their employees.” And this can be met through upgrading their skills.

About relearn … or unlearn.

“It is important for the people of mid-level thinking exposed broader perspective and to integrate. Mid-Career Training programs allow leaders of permanence to read, reflect and relate.”

This looks like a platitude, but in the current economic context, what the leaders need first and foremost is the ability to change management. Faced with the harsh realities of globalization, liberalization, deregulation, end-user application of capital and high technology-paced, almost no reaction time they need to exploit this capability of most. The learning, relearning, and sometimes Unlearning, these are the only three ways of changing career path. Therefore, management of mid-career education has become inescapable.

, Says Dr. Sudhi Seshadri, professor, selling space, Chairman, Executive Education, Indian Institute of Management, Bangalore, “I have seen the Executive Education programs since 1991 and I think that Indian companies are increasingly professional in their approach. ”

He thinks now, Indian companies recognize they have contributed to raising the skill level of their senior staff for two reasons: greater market share and talent. There is no shortage of supply (trainers, programs, ideas) and demand (businesses, entrepreneurs, government) in this area.

For example, take IFMR (Institute of Finance Management and Research), Chennai, its director of probation by a program called “reorganisation”. Dit IFMR-Prof G. Balasubramanian, “Such programs give them the opportunity, trends and political affairs and their importance today.

To achieve this objective of the institution through the exchange of knowledge, interactive sessions, debates on cost management, behavioral sciences and marketing.

The “recycling” needs, he said, at some point in their careers, people need to brush on its foundations. “It is important for the people of mid-level thinking wider exposure and the prospect of integration. And Mid-Career Training programs allow leaders of permanence to read, reflect and relate,” he adds

Alternative realities

Mumbai, Jan. 29: A Friday evening, Gateway of India is filled with monuments and its noise. Tourists walking along the promenade, photographers tries to snapshot with other””, there to see and breathe the air after a long day of work. Suddenly, a group of eye starts without a noise.

Walking, holding hands, the 15 men and women form a circle slowly, and it seems that human beings, it is a kaleidoscope of stories.

Izzat”, adhikaar, sangharsh, iske liye hai yeh some (we are talking about respect, rights, problems),”they sing in a choir of transforming walking around Vorbühne.

For the next quarter of an hour, the group takes its colorful constitution enthumansiaste public attention, because they are telling the truth, the existence of homelessness, they Reti Bunder, Mahim a truth that the tens of thousands of persons equally invisible in the city.

Ajay Kumar (22) portrays a naive migrant forced to sleep on the sidewalk, after stealing his money, Abdul Salim Khan (32) stops the harsh treatment by the police, Shyam Agnihotri (36) tells a story of discrimination in hospitals and Mohammed Asif (14), drug abuse, it is for many one breakaway.

There are no musical instruments, no posters, no banner. Yet at the end of the show, she agrees with the understanding of the spectator as Dharmpal Singh (29).

Hi”hota Aisa hai (This is the way things are ),”, said the photographer, for 18 months on the road, having for the first time in Mumbai.

”We speak the truth, that is why we are not any posters or banners,’’says Abhishek Bharadwaj, social workers, interactive sessions during studies, work Social at the Tata Institute of Social Science two years ago, and is now with them, in conjunction with Action Aid.

It would be like”a particular identity for some time, if the company does not provide real identity of homelessness in the real world.”

For the homeless, he worked with meetings fled before being nightmares and a glance at the “other” world. In the notification”ke saath hai pyaar milta (we receive the love of these people), Asif’’sourit.

New Delhi to host International Hospitality Fair

NEW DELHI: Come October 8 and the International Hospitality Fair (IHF) 2007 will kick off in the capital.

Organised by the Confederation of Indian Industry (CII), the fair will be a four-day affair, concluding October 11.

The fair is expected to provide a business platform to meet sourcing needs for the latest in food and beverage, bakery, food service, hospitality equipment, products, services and technology.

Among the events to be held at the fair will be a culinary challenge, which will have representatives from various hotel chains, pastry challenge, and wine tasting challenge, in which the exhibitors will be allowed to offer their wines for tasting at their booths.

Besides these, there will be interactive sessions on legal issues in the hospitality industry, which will have a mixed panel of lawyers and industry professionals.

There will also be sessions on shortage of trained manpower and financing, equity and operating options.

The event will also include a seminar on revenue management in association with the Indian Institute of Management, Ahmedabad (IIM-A), as well as seminars for purchase managers and general managers.

Teams from hotels and pubs will come for a special bartending competition in the fair.

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