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Vineet Mittal, President and MD, Stream International Services, reveals to Priya Jain his determination to follow a different track.
Vineet Mittal
Vineet Mittal is not a man who gives into the stream of things. A successful entrepreneur, the 31-year-old President and Managing Director of Stream International Services, has lived by two beliefs—first, to commit only what you can deliver and secondly, to achieve and constantly improve on expectations.
Born and brought up in North Kolkata, he had a close-knit relationship with his family. He was rebellious and naughty as a child but managed to get things done his way. Though not the brightest student, he was hardworking and focussed. His confidence and persistence has defined his destiny. As children we all dream to be a part of fairytales and the bedtime stories. But the story that Mittal’s father told him shaped him as a human being.
The story was about a child who accompanies his father to a circus. As the duo is half-an-hour early, the father decides to take the child around the circus to look at the circus animals. The boy is moon-struck looking at the giant elephant. But is even more stunned to look at the tiny chain tied around the elephant’s back foot. He rightly asks his father, “Dad this elephant is big enough to break this small chain. Why doesn’t the elephant free himself?” The father replied, “It all depends on this elephant’s social conditioning. This chain is being used to tie this elephant since he was a baby, at that time, when the elephant must tried to break it but he couldn’t because he was not strong enough. Today even after the elephant is grown up he is conditioned to believe that he will be unable to break the chain.”
So Mittal decided never to give up and fight back all challenges. His learning from the family business along with his engineering and management education laid solid ground for his pursuits. After his engineering from the National Institute of Technology (NIT), Mittal entered the Internet business at VSNL, which exposed him to the vast opportunities in the integration of technology and commerce. At VSNL, he was instrumental in planning and execution of India’s largest ISP and international telecom. However, as the trends moved towards the dotcom business, Mittal took a very different path.
“We have a well-established family business, but I wanted to test my potential and was adamant to go forward with my passion. Being from a traditional marwadi family I faced a lot of resistance in the beginning. But they decided to give me a chance. I asked them to give me five years to prove my ability and assured that if I am not successful I will return to join them,” says Mittal. Luckily there was no looking back for him.
He adds, “In the beginning we faced problems due to immaturity in business but we soon learnt to meet up with changing situations. I proved to the society that I have the calibre to achieve what I wish for.”
Offering remote services from a low cost destination was a model that few companies had adopted in the early 2000.
He founded Infowavz India, a business processing outsourcing company, in February 2000, with his best friend Zia Shiekh, who is also his support system.
In April 2004, HIG Capital’s portfolio company, ECE Holdings, merged three industry leaders in the contact centre outsourcing market: Stream International, ECE and Infowavz.
Mittal believes that to be a successful company it is important to focus on people, processes and technology. To streamline the processes of the company, Stream got itself an ISO certification.
He realises the importance of human development, which reflects in the company’s employee training programme, which is based beyond functional work-based tools.
Mittal thinks that learning is successful by doing, not listening. Through visual plays, role-plays and operational learning, Stream’s employee training programme encompasses a “positive life” and work-life balance philosophy that provides them with life-long benefits.
In his opinion, “People are the heart of the organisation while we are just the facilitators, people provide us the revenues.”
He thinks that the employees should know what is expected of them and they should be given the right incentive. He says, “It is important to measure the right matrix. What gets measured gets delivered, and what gets rewarded gets repeated.”
Tags: bedtime stories, beginning, circus animals, conditioning, destiny, determination, engineering, fairytales, family business, foot, giant elephant, half an hour, India, institute of technology, kolkata, management education, Managing, mittal, naughty, North Kolkata, persistence, Priya Jain, programme, stream international services, successful entrepreneur, Technology, tiny chain, VSNL Posted in MBA News, birth | No Comments »
LINC Pen & Plastics, one of the main actors in the writing device industry, a move to induct a growing number of independent directors in its table of the infusion of more professionalism in the closely held family business.
Professor Ranjan Indian Institute of Management, Calcutta, Mr RP Agarwal, Director General of Rupa and Company, Mr NC Ranasariya, director of Balrampur Chini Mills, M. Kichar SL, practitoner income tax were inducted as independent directors. Mr. Naresh Pachisia SKP the Securities is already on the board as independent filmmaker.
At the disclosure of such AND M. Deepak Jalan, CEO, LINC Pen & Plastics, said that the company is still in search of an independent filmmaker, the size of the board of directors to nine.
Mr. Jalan said that during the RS 1500 crore instrument industry grew at a rate of 10% per annum, LINC Pen’s growth rate in recent years was 30-35%. The company also has a target turnover of Rs 300 crore in the next three years. LINC had a gash with a turnover of Rs 85.30 crore in the last year.
“So we thought that this is the right time for people at the helm, to achieve this objective. We want the greatest use of knowledge and expertise of independent directors to achieve this growth by introducing new products, aggressive marketing and stabilization of export markets, “said Jalan.
LINC which currently has 50 products to its stable, another in the next 8-10 years running, including products from Mitsubishi Pencil’s stable. The company has earned an export licence revenues of R 10 crore in the last year and was expected to increase their exports in relation to any growth in topline, “said Jalan.
Tags: aggressive marketing, balrampur chini, business professor, crore, deepak, Director General, export licence, export markets, family business, independent directors, independent filmmaker, indian institute of management, indian institute of management calcutta, instrument industry, introducing new products, mitsubishi pencil, naresh, Rupa, target Posted in MBA News, finance | No Comments »
MUMBAI: Indian women working in a paradigm shift. Commissioning of China and the tapestry of office furniture for Papa’s to wear the pants in the floors of the committee are women evincing growing interest in training in the management of their familyrun businesses.
The Family Business (FMB) Program PS Jain Institute of Management & Research in Andheri, a single woman was at its during his first match in 1996, now has 30 women in a class of 110 Until today, Today, 72 girls and Schwiegertöchter law on the economy of families have a diploma in this course tailored for the rich inheritors.Their reasons why young people are, like son, like their priorities.
Priti Gupta believes that nuclear families to redefine the role of girls in the Corporate families. After a year sabbatical from his job as director to his father, Anand Rathi Securities, after her two young children, they are enrolled for the course and is now back “on the job.” “The program provides a short learning curve. It is suitable for Indian conditions because the faculties of family stress interactions and currents in the family say,’’she says. A separate module called” learning to appreciate family issues “teaches students from family disputes plague majorly companies.
In Gupta’s Fall, who are both husband and brother to keep their businesses in the workplace. Stereotypes are a thing of the past, she says, adding: “My husband is in a unique son whereas I am only a brother. Women are these days an asset for a family business, Set-up. ”
Course Co-ordinator Parimal dealer. “By the time in which businesses would be supported by one of the many brothers and sisters of men within the family. In nuclear families, women’s role was crucial.”He stresses that the new generation of Business-Ethos is more favourable for women. transactions online, for example, replaces the cacophonous, maledriven ring trading on the BSE crisis and the steel market.
Among the most notable examples of this change are Sulajja Firodia Motwani, Joint Managing Director of Kinetic Engineering, Anu Aga, chairperson of the Thermax and Ekta Kapoor, head creator telecommunications Balaji film.
According to traders, family businesses around the world represent more than 50 per cent of GDP. In India, it is even higher. The SP Jain Institute kickstarted such a program, because most MBA graduates preferred to work in Mr. NK, “he said. “But very few students joined companies families.We estimated that Indian companies houses should also trained. We have structured the programme for the son and daughters of the families of companies,”he said.
The duration of the course is 18 months and students are expected to return every month their companies and implement what they have learned in the B-school. The course costs Rs 3 lakh, excluding travel expenses for students from Dubai, Nepal and Sri Lanka.
The Narsee Monjee Institute of Management Studies at Juhu does not have a single woman in her first game. Now in its fifth batch, 15 women from 60 students enrolled for the diploma of the economy.
Tags: amp research, bse crisis, business ethos, cacophonous, co ordinator, corporate families, faculties, family business, family disputes, family stress, Gupta, indian women, institute of management, Jain, learning curve, nuclear families, office furniture, paradigm shift, single woman, steel market Posted in MBA News, accountancy | No Comments »
The Centre for Family Managed Business (CFMB) conducted a study on the role of career-orientation of businesswomen in family- managed enterprises. The CFMB is part of the SP Jain Institute of Management and Research (SPJIMR) of Mumbai.
The study has observed increasing participation by female members of the family in family businesses in the recent past.
Such rise in participation has been attributed to nuclear and small families besides lack of enough number of male members to lead growing businesses. Families continue to trust family members instead of reposing faith in strangers. It has, however, been difficult for female family members to get recognised as businesswomen. In the study of family business, the study has grouped respondents into male and female family members. The results of the study reveal that over 60 percent of males feel that their wives want to stay as housewives. Females have opposed this contention with not more than 30 percent of them agreeing to the male view. Nearly 60 percent of females have not supported the view that women require a career to just take care of the family economically. None of the female members have accepted the stance that they are unable to work in family business for want of education and experience.
Tags: career orientation, cfmb, experience family, family business, female members, housewives, participation, perceptions, sp jain institute of management Posted in IFAC, MBA News | No Comments »
The Institute of Management, Nirma University of Science and Technology, Ahmedabad, promoted in 1996, is one of the self- financed management institutions.
The institute has an MBA (full-time and residential), MBA (part-time), Ph.D. programmes, executive education programmes (both open and in- company) and executive diploma programmes. The focus of the institute is on teaching, scholarship and consultancy. The hallmark of the Institute, which has been ranked as one of the top ten Business schools set up after 1990, is innovation in programmes and courses. There are plans to begin an MBA programme in Family Business and Entrepreneurship in 2004-2005, the first of its kind in India. The Executive Diploma Programmes are spread 24 Sundays and are meant to meet the career requirements of middle managers. Some of the features of the curriculum of the institute include the two field courses, which are meant to provide students with a hands-on experience, and seamless interaction between the institute and the industry. The Nirma Institute, which is situated in a 100-acre campus, houses five amphitheatres, 15 classrooms and an auditorium to seat 450 people.
Tags: business schools, corporate leaders, executive diploma, family business, hands on experience, institute of management, management institutions, mba programme, nirma institute, nirma university, seamless interaction, university of science and technology Posted in MBA News, relationship | No Comments »
Chennai, Aug. 9 - TAMIL Nadu has 15 hectares, Chennai-based Great Lakes Institute of Management (GLIM) on the Old Mahabalipuram Road to its campus after Dr. Bala V. Balachandran, JL Kellogg Distinguished Professor of Accounting Information and Management - Director of the Centre for Research and Dean of accounting, GLIM.
The official presentation of this country is not yet done, “said S. Sriram, Executive Director, GLIM. The Institute is a protection fees for the country.
Mr. Balachandran said, in this case, has not worked, the second option would be the East Coast Road. Investment in this project, between Rs 15 crore and Rs 20 crore for two years and is eligible. GLIM, in connection with the Stuart Graduate School of Business, Illinois Institute of Technology, proposes five segments - manufacturing, financial services, nanotechnology, the family business and health.
More than 50 per cent of teaching staff is international, while the rest is covered by industry and government.
GLIM its own tests and accreditation accepted CAT and GMAT scores.
Mr. Balachandran said that the 12-month course costs about 2.97 R lach, but differs from other courses in the United States and India. About 120 students have been selected this year.
One difference is that the course provides an opportunity for the Chinese language. In addition, over 49 weeks, without a break, which allows students, the faster finish.
Tags: accounting information, balachandran, chennai, chinese language, crore, family business, glim, gmat scores, illinois institute of technology, institute of management, lach, mahabalipuram road, management director, sriram, stuart graduate school, stuart graduate school of business, tamil nadu, teaching staff, year one Posted in MBA News, Professor Leo Murray | No Comments »
New Delhi, July 16. The Australia-based Chifley Business School (CBS), in a scientific cooperation with the Birla Institute of Management Technology (BIMTECH), New Delhi.
BIMTECH students with a post-graduate Entrepreneurship & Family Business, the diploma is offered by the CBS.
They will be able to study both the programmes so that the two diplomas at the end of the conclusion of the program, indicating a BIMTECH Release. These students are also abroad, an internship in Australia, “he says.
Tags: amp, Australia, bimtech, birla institute of management, birla institute of management technology, cbs, chifley business school, conclusion, diplomas, family business, graduate institute, internship, New Delhi, post graduate, scientific cooperation Posted in Institute, MBA News | No Comments »
TIRUCHI: Bharathidasan Institute of Technology, in collaboration with the Institute of Management Bharathidasan, is a five-year programme, integrated BE / B. Tech MBA programs this year.
Disclosure at a meeting of the senate of the University of Bharathidasan here Saturday, the Vice-Chancellor C. Thangamuthu said, registration for the program would be more than 60 students from the accession BE / B. Tech Programs In the ILO. The students are selected by an entry test, the BIM and the new formation would be, whatever part of the regular activities of the MBA program offered at the Business School.
Last year I MBA curriculum on the four-year BE / B. Tech courses under the integrated programme and the last year, it is only in business administration for the years II, the study plan. Students in the program would be awarded BE / B. ILO degree of technology and Master’s Degree in Business Administration from the BIM.
The “one” was for the manufacture of the business guides, and would focus on Business Conduct, the development of entrepreneurship and technology, management, Dr.Thangamuthu said. The BIM would soon begin, an exclusive program of Business Administration for the leaders of the family business Coimbatore.
In another innovative initiative, in order to facilitate access to higher education for school drop-outs, plus two students who have failed in one or two subjects would be admission to the Degree and certificate programs offered by the Institute for Entrepreneurship and Career Development (IECD) of the University. The accumulation of credits they adequate for admission to undergraduate degree from the University offers studies.
In response to the concern of cutting one of the members of the Senate concerning the delay in the publication of examination results, “said Dr.Thangamuthu had planned to the university, the first six months of leave in two to facilitate The successful conduct surveys and evaluation of the answer sheets. Accordingly, it is holiday runs from 1 November to 20 hours (all during the investigation are not complete), and January 26 to December 16 (for the implementation of the assessment). The agreement was any interruption in the normal school calendar due to the preparation of teachers for invigilation / evaluation and bonds for the publication of results.
Dr Thangamuthu said that the university was ready to make the feasibility compulsory for teachers to participate in value adjustments required, except for medical reasons. “We will work together to find a solution to the problems to be overcome,” he said, while some members of the Senate, to recall some of the practical difficulties, as some colleges refused to management, faculty of the university Or mandatory, if teachers do At the evaluation of the work.
Tags: 1 november, answer sheets, B. Tech, bharathidasan institute of technology, business guides, coimbatore, conduct surveys, degree in business administration, examination results, family business, institute of management, integrated programme, mba curriculum, MBA Programs, members of the senate, school drop outs, vice chancellor Posted in MBA News, investment | No Comments »
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