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Negotiation is an indispensable management tool and a manager must acquire this ability. The spirit of any negotiation is compromise. You procure the agreement of the other party to the maximum of your demands. There is no situation where one party wins all the demands and the opposing party gets none. A good negotiator always allows his opponent to save face.
In a negotiation there are primary demand and supportive demands. The primary demands are objectives that you must achieve while the secondary ones may or may not be achieved. The primary demands are not open to compromise, while the secondary ones are.
To negotiate in an effective manner you need to have a clearly-defined set of objectives, understanding of the opposing party and their motivation, a well-prepared negotiating plan and the strategy to combat them. Experienced negotiators always maintain a long list of secondary objectives which they can discard after long discussions, in order to give the opposite. party a sense of achievement. All negotiations are win-win situations.
Never make an offer without understanding what it entails. Demands and offers should be stated accurately and preferably in quantitative terms. Each demand must be supported by a genuine argument containing a series of simple and logical points
A good negotiator does not focus on the participants and their behaviour rather he concentrates on the solutions.
Avoid answering abuse with abuse. Keep your cool, do not respond aggressively, do not retaliate. If someone abuses you look at him directly and coolly tell him that the usefulness of the discussion has come to an end. That you had come to hold discussions and not to receive abuse Bid goodbye and walk away even if the abuser apologises. You could reconvene a meeting at a later date, but not before the person gives you a written apology. Never continue the meeting in such a situation as the person has to pay the price for it.
Patience is a prerequisite in your role as a negotiator. Seek co¬operation. Give reasons for rejecting the proposals of the other party. If you discover that you are in the wrong, or that your hidden agenda has been exposed, save yourself from embarrassment by stating that important lessons have been learned.
Once an agreement is reached insist that it be written down and celebrate it. Then go on to the other points in which similar agreements are due. And do not forget to smile. Use your smile as a negotiating tool and as a celebration.
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Speakers at a seminar on "strategic rapprochement of human resources at the Business-to-reader results," organized by CII-Kerala, called the integration of alternative HR practices with business processes to provide competitive advantages.
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The transfer of human resources household can measure changes in the industrial environment during 90 years. Before liberalization, the emphasis has
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The study, in collaboration with the Federation of Indian Export Organizations, the government's proposals on the basis of feedback from exporters, FIEO said.
IIFT has already initiated discussions with exporters in this context, in
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A career in finance today is more challenging and interesting than ever before. What was essentially a backoffice record keeping job, often perceived as a custodian of the debits and credits of numbers, is now seen as a career providing a greater role in decision making, planning and controlling operations in any organisation. Antiquated accounting systems and laws has for long restricted finance professionals from effectively utilising their skills. Now that routine accounting and reporting
Small Industries Service Institute, Narsapur Cross Roads, Balanagar, Hyderabad 500037 offers the following Skill Based Entrepreneurship Development Programme at Hyderabad to educated unemployed youth: 1. Motor rewinding & Transformer winding (10 weeks), 2. Screen Printing (4 weeks).
Eligibility: Age 18-35 years as on the date of commencement of training. Qualification: 10th Passed. Preference is given to experience candidates in their respective fields. Objective: To Motivate & Guide Educated unemployed youth in setting up their own Small Scale Industrial Units. For further details you may contact the Director, SISI, Balanagar, Hyderabad 37.
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The enterprise took root
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Kamal Nath, was the inauguration of the new campus of the Indian Institute of Foreign Trade (IIFT), the first outside Delhi, said: "We are pleased us a WTO agreement, which contribute to India
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THE HINDUSTHAN School of Management held a two-day seminar on "Personality Development" on October 26. Cecil Joseph, Project manager, ARIS, Australia,
Alan Levine Named Chief Financial Officer at the Graduate Management Admission Council
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