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The changing trends in the international business scenario compel us to adopt a fresh approach to business. Some of the guiding factors in this regard are: an innovative and creative approach with an emphasis on constant learning and readiness to change; to create an environment of friendly and flexible approach; giving due regard and recognition to the work performed by workers at various levels; affording opportunities to the employees to make their contribution at different stages of perception, planning and execution. Even if most of your business objectives are fulfilled, your efforts to provide better satisfaction to the customers must

Xavier Institute of Management, Bhubaneswar plans to establish a centre in partnership with Government of Orissa at an investment of Rs15 crore, to be funded by either Department for International Development or World Bank. Aiming to catalyse rapid development of the state, the centre is expected to provide project management support for implementation of projects in time and without cost overruns. The services from the centre will include IT- enabled services, performance tracking systems, strategic inputs on fiscal and administrative reforms and transparent interface with citizens.

Only 50% of British businesses undertake talent management activities, despite a majority recognising that it has an impact on their bottom line, according to research launched by the Chartered Institute of Personnel and Development (CIPD) at a series of conferences held in London. The research found that 38% of companies have a formal talent management strategy and the same percentage have a formal definition of talent management. The report found that companies have very different definitions of talent management. Paul Turner, professor and executive in residence at Nottingham Business School, told the conference: “There are those [companies] that have an exclusive

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